Lost or forgotten administrator password

Symptoms

You've forgotten the password to the Windows administrator account, or your child has figured out the password and changed it. As a result, you've lost control over the computer and can't use TimesUpKidz.

Solution

Unfortunately there may not be a solution to this problem. TimesUpKidz relies on the security that is part of Microsoft Windows. If there was a simple way to control the computer after losing the password to the administrator user account then Windows would have no security at all. In many cases you will need to reinstall Microsoft Windows and all your programs.

If you think you remember the password but it isn't working, make sure the CAPS LOCK key isn't turned on when you type the password.

There may be more than one user account with administrative privileges on the computer. Try to log on to any/all of these administrative accounts. If you can log on to any account with administrative privileges, you can reset the password to your primary administrative user account by using the User Accounts section of the Windows control panel.

On Windows XP, you may be able to log on using the hidden Administrator account by restarting the computer in safe mode. Here are details from Microsoft customer support for Windows XP: http://support.microsoft.com/kb/321305

On Windows Vista/7, here is a Microsoft customer support topic.http://windows.microsoft.com/en-US/windows7/What-to-do-if-you-forget-your-Windows-password