Support

Get your product key  if you lost it or never received it
Check if your question is answered below before you contact us

Choose a topic...
Troubleshooting >
Then select a question...
Some games don't work with Limited/Standard user accounts
Some games (typically older ones) must be played by users with administrative privileges. But to ensure your child can't defeat TimesUpKidz, he/she must have a Limited/Standard user account. This is an example of the inevitable tradeoff between security and convenience. Contact the game publisher to find out if there are ways to get the software to work with a Limited/Standard user account. Or give your child administrative privileges and periodically monitor their use of the computer.